Deleting your information

You have the right to request that we delete your information, if there are valid reasons and in accordance with applicable laws.

Additionally, here are some things you can do to delete your information:

• Find and delete specific information using the deletion controls provided. For certain specific information that you can see in our services, we offer tools that you can use to request deletion. For example, you can use the “Delete” buttons, found in the Dropdown menu of each content type, to delete content that you have published on scrooge in all areas (user space or account, social space). Additionally, you can use tools such as Archive, on social scrooge, accessible from the same Dropdown menu, to reduce the visibility of published content, moving it from the stream to the archive (however still accessible via the “scrooge filter” tool), or, you can make it private to limit visibility only to members and friends (social space, account or user space). When you delete content, in addition to no longer being visible, it will not be deleted from the scrooge platform and will no longer be recoverable.
• Permanent deletion of your account. If you delete your account on Scrooge, we will delete your information, including the content you have published, in any area (social spaces, user spaces or accounts), unless it is necessary to retain this information, as explained below.

Once your account is permanently deleted, you will not be able to reactivate it or recover the information you had added, including the content you published. Deleting your account or your content in scrooge is very fast, also assuming that they become immediately non-visible, unlike removal from backup and disaster recovery systems which may require a further period, no more than 15 days.

How long and why we may retain information after deletion

We retain your information as long as it is necessary to provide our Services, comply with our legal obligations, or protect our interests or those of others. We determine how long we need information based on the situation, on a case-by-case basis. The factors we take into account in making this decision are:

• Necessity for the provision or management of our services. For example, we need to retain some of your information to maintain your account: for example, we retain profile information, photos you have posted (and not deleted), and security information for as long as your account exists. The history of changes and comparisons of certain content such as Wikis, File management, until you delete your account or the specific content. You can always manage viewing privileges by preventing viewing for everyone or only groups of users in all areas of scrooge (social spaces, user spaces or user accounts). The data necessary for the provision of Advertising services (Scrooge Ad) until the service is deactivated, in accordance with the terms and conditions of subscription.
• How long we need to retain information to comply with certain legal obligations, for example, we retain information for as long as is necessary for the following: Legal requests or obligations, including social scrooge protocol obligations or those to comply with applicable laws, Government investigations, Complaints, litigation or administrative proceedings
• If the information is necessary for additional legitimate purposes, such as preventing harm, investigating possible violations of our terms or policies, promoting safety, security and integrity, or protecting ourselves, including our rights, property or products.

We may retain and access your information, including financial transaction data related to purchases and related money transfers, for a longer period of time if it is related to the following:

• Legal requests or obligations, including obligations under the Social Scrooge Protocol or to comply with applicable laws
• Government investigations
• An investigation into possible violations of our terms or policies
• Preventing harm
• For safety, security, and integrity purposes
• Our protection, including that of our rights, property, and products
• Necessity related to the exercise of rights, claims, litigation, or administrative proceedings

More specifically, we may retain and access your information to:

• Comply with a legal request We may retain your information after you delete your account if we receive a valid legal request, such as a preservation order or search warrant, related to your account.
• Comply with applicable laws: We retain certain information about purchases or transactions associated with an account in line with Scrooge's administrative obligations.
• Safety, security and integrity purposes: If we disable an account because it violates our terms and policies, we retain information about the user to prevent the user from opening a new account. We may also retain some of your account information as part of our suspicious activity checks.
• Litigation if we believe it is necessary for reasons related to the exercise of rights or claims, for example, we may need to defend ourselves in the course of legal proceedings relating to a claim related to your information.

We may retain your information even after you request that we delete your account or some of your content based on the reasons set out above. We may also retain information related to disabled accounts and content removed for violating our terms and policies.

Privacy policy